Developing the Next Generation of Culturally Competent Healthcare Leaders Workshop

Developing the Next Generation of Culturally Competent Healthcare Leaders Workshop

August 8, 2019  |  Executive Summary

Key Insight

“Inquiry, immersion, and intersectionality. These three I’s can serve as a guideline for helping organizations succeed in providing culturally competent care.”



On Friday April 5, 2019, the Center for Healthcare Innovation (CHI) convened a group of healthcare thought leaders and industry experts to discuss best practices and innovation to improve cultural competence in healthcare at the “Developing the Next Generation of Culturally Competent Leaders” workshop at the Dell School of Medicine at the University of Texas at Austin. All healthcare stakeholders have a role in the delivery of culturally competent healthcare, including providers, patients, pharma, to name a few. Building a comprehensive cultural competence plan will be a vital step for many healthcare organizations to succeed in the 21st century with an increasingly diverse patient base. This action plan captures some of the best practices, key themes, and discussion points to help organizations provide culturally competent care.

Key Statistics and Infographics

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Grant Hom

Health Equity Fellow at CHI

Joseph Gaspero

CEO and Co-Founder at CHI

Mounika Kata, MS

Senior Analyst at CHI


Joseph Gaspero is the CEO and Co-Founder of CHI. He is a healthcare executive, strategist, and researcher. He co-founded CHI in 2009 to be an independent, objective, and interdisciplinary research and education institute for healthcare. Joseph leads CHI’s research and education initiatives focusing on including patient-driven healthcare, patient engagement, clinical trials, drug pricing, and other pressing healthcare issues. He sets and executes CHI’s strategy, devises marketing tactics, leads fundraising efforts, and manages CHI’s Management team. Joseph is passionate and committed to making healthcare and our world a better place. His leadership stems from a wide array of experiences, including founding and operating several non-profit and for-profit organizations, serving in the U.S. Air Force in support of 2 foreign wars, and deriving expertise from time spent in industries such as healthcare, financial services, and marketing. Joseph’s skills include strategy, management, entrepreneurship, healthcare, clinical trials, diversity & inclusion, life sciences, research, marketing, and finance. He has lived in six countries, traveled to over 30 more, and speaks 3 languages, all which help him view business strategy through the prism of a global, interconnected 21st century. Joseph has a B.S. in Finance from the University of Illinois at Chicago. When he’s not immersed in his work at CHI, he spends his time snowboarding backcountry, skydiving, mountain biking, volunteering, engaging in MMA, and rock climbing.