Webinar: Beyond Clinical Care: Building Inclusive, Culturally Competent Healthcare Organizations
Webinar: Beyond Clinical Care: Building Inclusive, Culturally Competent Healthcare Organizations
Originally recorded Friday, January 20 | 11:00 AM - 11:45 AM EST
About the webinar
The U.S. is to become a “majority-minority” nation by 2042. With this shift in demographics, addressing racial and ethnic disparities in healthcare and the need for healthcare organizations to serve increasingly diverse communities have become industry-wide priorities. The Health Policy Institute at Georgetown University defines cultural competency as the ability of providers and organizations to effectively deliver healthcare services that meet patients’ social, cultural, and linguistic needs. As the U.S. becomes a more diverse country, the demand for culturally competent providers and other organizations continues to grow. Cultural competency is fundamental to delivering quality health services, as culture defines healthcare expectations and impacts every encounter. When providers and healthcare organizations prioritize cultural competency and understand culturally diverse backgrounds, they can engage patients more effectively and provide better care, thus improving patient outcomes. Additionally, the need for diverse healthcare providers continues to grow. As of 2019, only 12% of physicians in the U.S. are from historically underrepresented groups. And these needs are most acute when considering the healthcare inequities facing many communities of color in the U.S. Additionally, the need to deliver culturally competent care to diverse communities goes beyond a clinical setting. Cultural competent impacts all healthcare organizations, including the pharmaceutical, pharmacy, marketing, payer, and health technology sectors. This virtual panel is an in-depth discussion about why culturally competent healthcare is vital to serving the diverse patient communities in the U.S. The panel brings together leading physicians, hospital executives, and cultural competence experts to discuss the importance of building culturally competent organizations. The panel will discuss recent trends, opportunities, and challenges. By building culturally competent organizations and equipping healthcare leaders, clinicians, and other professionals, we can begin to make steps towards addressing the broader healthcare disparities and health inequities that afflict the U.S. healthcare system.
Distinguished Speakers
Moderator: Mr. Joseph Gaspero
CEO and Co-Founder, Center for Healthcare Innovation
Joseph Gaspero is the CEO and Co-Founder of CHI. He is a healthcare executive, strategist, and health disparity researcher. He founded CHI in 2009 as an independent, objective, and interdisciplinary research and education institute for reducing health disparities for marginalized communities of color. Joseph leads research and educational initiatives at CHI, including research focused on increasing diversity in clinical trials, building diverse, culturally competent teams, understanding how social determinants of health drive health disparities for BIPOC communities, decreasing medical mistrust, and understanding how chronic conditions disproportionately impact Black and Brown communities. He has been the lead organizer for one of the country’s preeminent health equity and diversity symposia in the U.S. In his role as CEO, he sets and executes CHI’s strategy, devises marketing tactics, leads fundraising efforts, and manages CHI’s Management team. His leadership stems from a wide array of experiences, including founding and operating several non-profit and for-profit organizations, serving in the U.S. Air Force in support of 2 foreign wars. Joseph’s skills include strategy, management, research, marketing, and finance. He has lived in six countries, traveled to over 40 more, and speaks three languages, and he brings a global approach to strategy and problem-solving. Joseph has a B.S. in Finance from the University of Illinois at Chicago. When he’s not immersed in his work at CHI, he spends his time snowboarding backcountry, skydiving, mountain biking, volunteering, engaging in MMA, and rock climbing.
Dr. Paula Espinal, MD, MPH
Principal Investigator, Nicklaus Children's Hospital
Dr. Espinal is a translational medical researcher with nine-plus years of experience in a broad range of research infrastructure, covering clinical trials, translational sciences, and genomic medicine. Dr. Espinal is a medical doctor and epidemiologist, accredited by the American Association of Tissue Banks and the International Society for Biological and Environmental Repository (ISBER). She is also certified in Fundamentals of Clinical and Translational Research by The Harvard Clinical and Translational Science Center. Dr. Espinal served as a Physician Scientist for the Miami Clinical and Translational Science Institute (CTSI) and Sylvester Comprehensive Cancer Center (SCCC), where she evaluated preclinical data and set priorities for program funding opportunities, and was an active member of the SCCC Feasibility Review Committee (FRC), the SCCC Protocol Review and Monitoring Committee (PRMC), and the Clinical Research. Dr. Espinal has worked on several projects as a sub-investigator for NIDA Clinical Trials Network Protocol CTN 0049 (Grant NO. # U10-DA13720), US Department of State-funded study (Grant # S-INLEC11GR020), Florida Department of Health ("FL DOH"), Live Like Bella Pediatric Research Initiative (8LA05), Cornelia Bailey Foundation (DSTPedCan), and Principal Investigator for Sanford Health-Nicklaus Children's Hospital Personalized Medicine Initiative, and Nicklaus Children’s Project GENES – an outreach educational program aimed to bridge the gap between medical research and local communities.
Mr. Andrés Gonzalez, MEd
Vice President, Community Engagement & Chief Diversity Officer, Froedtert & the Medical College of Wisconsin
Andrés Gonzalez has successfully created and implemented community engagement, diversity, equity and inclusion (DEI), and supplier diversity programs for a number of the country’s most respected health care organizations. His teams have positively affected their organization by penetrating diverse markets and make a substantial impact on the communities they serve, ensuring patients receive culturally and linguistically competent care that can lead to better health outcomes. They proactively address community health needs through innovative programs and partnerships that improve population health and reduce disparities.
Gonzalez joined Froedtert Health in 2015. He currently serves as the Vice President for Community Engagement and Chief Diversity Officer for the health network, which includes 11 hospitals, over 2,000 physicians and more than 45 health centers and clinics in Wisconsin. In his role as Chief Diversity Officer, he leads diversity, equity and inclusion strategic initiatives including Business Resource Groups (BRGs), the Community Engagement team, Diversity Action Teams (DATs), diversity and cultural competence education, emerging markets initiative, health equity, language services, supplier diversity, leadership development, and diverse talent acquisition, development and retention efforts. As leader of Community Engagement, Gonzalez develops core principles to address community needs and minimize health disparities. He is responsible for expanding community collaborative governance, partnering with physician leaders to address population health, and improving access to care for those living in poverty. He facilitates community relationship development with stakeholders to grow the health system's reputation, business, and impact on health. He holds a bachelor’s degree in biology and a master’s degree in education (M.Ed.) with a concentration on community agency counseling, both from Cleveland State University. He also completed the certification program at Cornell University’s Industrial and Labor Relations Department and earned a Cornell Certified Diversity Practitioner/Advanced Practitioner (CCDP/AP) certification. He is a member of the faculty at Elevate, an education and career-development partnership with University of California-San Diego Rady School of Management.
Ms. Rachel King, MBA
Vice President of New Ventures, Medication Delivery Solutions, BD
Rachel King serves as the vice president of New Ventures in Medication Delivery Solutions (MDS) within the Medical segment of BD (Becton, Dickinson and Company), a leading global medical technology company headquartered in Franklin Lakes, New Jersey. In this role, Rachel is responsible for leading the Smart Connected Care strategy for MDS to deliver more personalized and predictive IV therapy. As part of this focus, she oversees execution of key digital innovation programs focused on improving vascular access management and medication safety as well as creating the strategy to expand and connect the MDS ecosystem across BD in service of improving patient outcomes, caregiver efficiency, and reducing cost of care. Rachel has spent over 23 years in med-tech strategy and innovation. She is an authentic leader with a passion for making a difference in patients’ lives and motivating diverse and inclusive teams to achieve their full potential. Prior to joining BD in April 2021, Rachel had a successful, 15-year track record at Johnson & Johnson, where she served in roles of increasing responsibility across strategy, marketing and sales in both the Ethicon (general surgery) and DePuy Synthes (orthopedics) operating companies. She served as Chief of Strategy for Ethicon, where she oversaw innovation and global marketing strategies for the $9 billion franchise. Prior to that, she spent two years as Senior Director of Extremities, Global Strategic Marketing at Depuy Synthes, building their portfolio strategy and completing several strategic partnerships and acquisitions. Earlier in her career, Rachel held design engineering roles at Hill-Rom, Arthur D. Little and The Product Development Group. Rachel received a bachelor’s in Mechanical Engineering from Washington University in St. Louis, MO, and an MBA from Xavier University in Cincinnati, OH. She also completed an Executive MBA course in Disruptive Innovation from Harvard Business School in Boston, MA, and is Six Sigma Black Belt certified.
Dr. Islam Sadek, MD
Executive Medical Director, US Integrated Disease Medical Team “IDMT” Lead, Leukemia, Novartis Innovative Medicine
Experienced US, Regional & Global Executive Medical Director with a demonstrated history in the pharmaceuticals industry. Skilled in Hematology & Oncology across different lifecycle phase assets clinical development and medical affairs with additional commercial business acumen experience.
Webinar Leaders
CEO and Co-Founder, Center for Healthcare Innovation
Principal Investigator, Nicklaus Children's Hospital
Vice President, Community Engagement & Chief Diversity Officer, Froedtert & the Medical College of Wisconsin
Vice President of New Ventures, Medication Delivery Solutions, BD
Executive Medical Director, US Integrated Disease Medical Team “IDMT” Lead, Leukemia, Novartis Innovative Medicine
Joseph Gaspero is the CEO and Co-Founder of CHI. He is a healthcare executive, strategist, and researcher. He co-founded CHI in 2009 to be an independent, objective, and interdisciplinary research and education institute for healthcare. Joseph leads CHI’s research and education initiatives focusing on including patient-driven healthcare, patient engagement, clinical trials, drug pricing, and other pressing healthcare issues. He sets and executes CHI’s strategy, devises marketing tactics, leads fundraising efforts, and manages CHI’s Management team. Joseph is passionate and committed to making healthcare and our world a better place. His leadership stems from a wide array of experiences, including founding and operating several non-profit and for-profit organizations, serving in the U.S. Air Force in support of 2 foreign wars, and deriving expertise from time spent in industries such as healthcare, financial services, and marketing. Joseph’s skills include strategy, management, entrepreneurship, healthcare, clinical trials, diversity & inclusion, life sciences, research, marketing, and finance. He has lived in six countries, traveled to over 30 more, and speaks 3 languages, all which help him view business strategy through the prism of a global, interconnected 21st century. Joseph has a B.S. in Finance from the University of Illinois at Chicago. When he’s not immersed in his work at CHI, he spends his time snowboarding backcountry, skydiving, mountain biking, volunteering, engaging in MMA, and rock climbing.