Patient Engagement & Healthcare Value White Paper

This white paper provides strategies for healthcare professionals to enhance patient engagement.

This white paper will:

  • Define core concepts such as value and trust in healthcare
  • Map out the patient engagement value pathway
  • Make recommendations to boost patient engagement in a consumer-driven future

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This white paper focuses on defining healthcare value based on the expert insights from the Center for Healthcare Innovation's Healthcare Executive Roundtable held on October 13th, 2016 in New York and other key trends and market forces. Keeping in mind that patient engagement can drive and increase healthcare value, the roundtable identified specific ways in which healthcare stakeholders can enhance patient engagement, such as building relationships based on mutual trust and open communication with patients. Ultimately, the decision to be engaged with their own care rests with patients. Additionally, this white paper explores how patients can optimize their degree of engaging healthcare professionals. Furthermore, healthcare organizations (HCOs) that partner with patients, leverage existing health technologies, and draw on external experiences will have created an environment that encourages engagement.


Mr. Tolga Babur, Research Associate, CHI; MHA Student, Johns Hopkins Bloomberg School of Public Health
Mr. Mitchell DeKoven, MHSA, Executive Council, CHI; Principal, Health Economics and Outcomes Research, QuintilesIMS
Mr. Joseph Gaspero, CEO & Co-Founder, CHI
Mr. Richard Goddard, Executive Council, CHI; Director, Clinical Innovation at Advocate Health Care
Ms. Vera Rulon, MS, Guest Researcher, CHI; Owner/Founder, Tir Health Advisors